Responsibilities:

As an HR Operations Associate, you will:

• Execute analysis and action plans to optimise resource allocation and ensure effeciency.
• Coordinate hours distribution and schedules.
• Support senior team members in identifying areas for operational improvement.
• Support the implementation of strategies to enhance efficiency and streamline processes.
• Participate in the recruitment process for new professionals, including assisting with candidate sourcing and initial screenings.
• Provide support during the onboarding process for new hires, assisting with administrative tasks and documentation.
• Aid in maintaining regular communication with service providers, gathering feedback, and addressing inquiries.
• Assist in organising informative sessions and updates for service providers.
• Support Team Coordinators in developing and refining processes related to scheduling, onboarding, and service delivery.
• Collaborate with team members to develop onboarding materials and resources for new hires.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Healthcare Management, or a related field.
• Strong willingness to learn and grow in the HR and operations management field.
• Excellent organisational and time management skills.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Proficiency in English.

About the company:

Knok is the answer for a world where everyone has timely access to quality care. Through a Digital Front Door strategy, we connect patients, providers and healthcare professionals in one place.

ISO 27001 certified Recognised as #3 in Deloitte’s Technology. Fast 50 2023 Portugal list Proud supplier of the G-cloud 13 Framework. Top 10 Telemedicine Solution Providers in 2021 by Healthcare Tech Outlook.

At Knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing, delivering augmented telemedicine on 4 continents, and we have barely begun!